For a small additional charge, DJI Care Refresh (2-Year Plan) provides 3 replacement units within 2 year, covering accidental damage. Other exclusive services include International Warranty Service, VIP phone service, free two-way shipping, and more. Click here to see the FAQ.
Services include the following:
First Replacement Fee: $39 (USD)
2nd Replancement Fee: $45 (USD)
3rd Replacement Fee: $59 (USD)
DJI Care Refresh offers 3 replacements in two years. You can have your product replaced for a small additional cost if an accident occurs. The replacement units are brand-new products or equivalent to brand-new products in performance and reliability.
Accidental damage is covered by the replacement service, including collisions, water damage. The original warranty is extended up to 2 years from the date of purchase.
Global Service and Support
With an exclusive International Warranty Service provided by DJI Care Refresh, you can have access to replacement or repair service at any DJI authorized repair center across the globe after confirming the product eligibility. *
* The International Warranty Service is only available for DJI products purchased from official DJI stores or DJI authorized resellers. Proof of purchase is required to use the International Warranty Service. Diagnosis standards and replacement fees are subject to the policies of local repair centers. Learn More
1. DJI Care Refresh only supports products purchased from official or authorized channels. You can use the International Warranty Service at any DJI authorized repair center across the globe after providing the proof of purchase and confirming the product eligibility.
• Diagnosis standards and replacement fees are subject to the policies of local repair centers. For more details, please contact the Call Center in your local area.
2. Each time you request a replacement, you'll receive a replacement unit that is new or equivalent to new in performance and reliability.
3. Currently, DJI Care Refresh (2-Year Plan) can only be purchased with the product on the DJI Online Store. It cannot currently be purchased separately.